FAQ

Are Hanna Skin & Body products for me?
Hanna Skin & Body is clean + effective skincare powered by probiotic extracts + superfoods to help you feel confident in the skin you’re in. We offer products formulated for optimal skin health that are great for all skin types, skin tones, and skin goals. Ready to get your glow on? Click here to find the right products for you!
Do you offer samples?

We don’t have samples available, but we understand the importance of trying products before switching your routine!

That’s why we have a flexible (and free!) return policy. Take some time to give our products a try.

Not in love? Just click here within 30 days of your order date to initiate a return, no hard feelings.

Pssst: Our on the go best sellers kit & travel-size section are a great place to start if you’re looking to sample some of our products! 💙

Can I use Hanna Skin & body if I’m pregnant or nursing?
Many of our customers have enjoyed using Hanna Skin & Body products through pregnancy & while nursing, but because everyone’s experience can be quite different, visiting your doctor for a personal recommendation is the best course of action. We always include the full list of ingredients on every product page, so you can consult your doctor & they can consider them for you.
I’m not sure what type of skin I have - can you help?
What if I have really sensitive skin?

We got you! Although many of our products are suitable for all skin types, we know how hard it can be to find products that are effective & do not irritate your skin.

Keeping this in mind, we developed products specifically for our glow getters who have sensitive skin. Our so gentle duo is a cleanser/moisturizer combo for sensitive skin.

Developed to feed your skin the good stuff (probiotic extracts, colloidal oatmeal, cucumber & ginger) & none of that other stuff (formulated without alcohol, fragrance, sulfates), it keeps skin feeling calm, cool & collected. Oh, & it’s hypoallergenic and vegan!

Where can I shop for Hanna Skin & Body products in person?

Just can’t wait to get your hands on Hana Skin and Body? We know the feeling.

You can shop Hanna Skin & Body at our Beauty locations nationwide & select Fort Myers & Cape Coral locations.

To find your closest Hanna Skin & Body location, click here.

What is the refund policy?

We stand behind our products & want you to love them as much as we do. That’s why we have a free returns policy.

If for any reason you aren’t satisfied with your products, we will happily accept your return & issue a refund within 60 calendar days of the fulfillment date.* No hard feelings. *In response to COVID-19, we’ve temporarily extended our return window to 30 days to allow additional time for you to safely return your items to our team.

To initiate a return, click here. **Refunds are not eligible on gift cards or free gifts.